Job Description

LRE Restoration Services, an affiliate of LRE Foundation Repair, is a leader in the Restoration and Emergency Services Mitigation Industry! We specialize in Water Damage Restoration & Cleanup, Fire Damage Restoration, Mold Remediation & Removal, Covid-19 Cleaning & Disinfection, Hurricane & Storm Damage Mitigation, Repairs & all other construction and restoration needs!

We are currently growing our rockstar team and seeking a Production/Administrative Assistant! This position requires you to be able to work in a FAST-PACED office environment with an influx of emergency service calls from potential customers. The Production Assistant is responsible for identifying, capturing, and delivering revenue-generating opportunities while managing inbound and outbound calls. This position also requires the following responsibilities and daily duties:

-Timely dispatch of job leads and loss dispatch to service technicians

-Scheduling and coordinating EMS Technicians site visits

-Receiving new EMS claims & creating jobs in Dash

-Contacting new EMS customers to confirm information regarding them and the loss they reported

-Coordination/communication additional requests for work to be done with insurance companies

-Prepare 24 hour and photo reports for all new claims

-Prepare estimates for all EMS claims

-Input daily times into Excel sheets for use in preparing estimates

-Scheduling/coordinating mold air testing/protocols and final testing appointments with homeowners and testing company

-Closing job files after payment received for both EMS and repairs

-Processing COI’s & keeping up on expiration dates of same

-Scheduling estimators for site visits

-Processing/screening new vendor applications

-Job costing

-Processing AP checks on a weekly basis; calling subs that pick up checks letting them know they are available, mailing any others

-Making sure notes are kept up in Dash on jobs / uploading to appropriate TPA website

-Attend weekly meetings in order to assist in coordinating team members with mold/EMS and any repair job assistance needed.

-And other duties as needed!

-Must be proficient in Microsoft Office products and not afraid of technology!

If you're ready to work with an exciting team and in a fun-filled work culture, delivering remarkable customer service day in and day out, then APPLY TODAY!



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