LRE Restoration Services, an affiliate of LRE Foundation Repair, is a leader in the Restoration and Emergency Services Mitigation Industry! We specialize in Water Damage Restoration & Cleanup, Fire Damage Restoration, Mold Remediation & Removal, Covid-19 Cleaning & Disinfection, Hurricane & Storm Damage Mitigation, Repairs & all other construction and restoration needs!
We are currently growing our rockstar team and seeking a Production/Administrative Assistant! This position requires you to be able to work in a FAST-PACED office environment with an influx of emergency service calls from potential customers. The Production Assistant is responsible for identifying, capturing, and delivering revenue-generating opportunities while managing inbound and outbound calls. This position also requires the following responsibilities and daily duties:
-Timely dispatch of job leads and loss dispatch to service technicians
-Scheduling and coordinating EMS Technicians site visits
-Receiving new EMS claims & creating jobs in Dash
-Contacting new EMS customers to confirm information regarding them and the loss they reported
-Coordination/communication additional requests for work to be done with insurance companies
-Prepare 24 hour and photo reports for all new claims
-Prepare estimates for all EMS claims
-Input daily times into Excel sheets for use in preparing estimates
-Scheduling/coordinating mold air testing/protocols and final testing appointments with homeowners and testing company
-Closing job files after payment received for both EMS and repairs
-Processing COI’s & keeping up on expiration dates of same
-Scheduling estimators for site visits
-Processing/screening new vendor applications
-Processing AP checks on a weekly basis; calling subs that pick up checks letting them know they are available, mailing any others
-Making sure notes are kept up in Dash on jobs / uploading to appropriate TPA website
-Attend weekly meetings in order to assist in coordinating team members with mold/EMS and any repair job assistance needed.
-And other duties as needed!
-Must be proficient in Microsoft Office products and not afraid of technology!
If you're ready to work with an exciting team and in a fun-filled work culture, delivering remarkable customer service day in and day out, then APPLY TODAY!