On May 1, 2012, we met with L.R.E. Project Rep Derek Penkava. We were very impressed with his knowledge of the sinkhole repair process. His field experience and ability to communicate that experience in terms we could understand was very helpful and informative. His professional presentation was instrumental in our chooseing L.R.E. Ground Services, Inc. as our sinkhole remediation company.
It was important to us once the project was started it would be finished in a timely manner. Derek assured us that this would be the case and it was.
On Sept. 10, 2012, Ed [Lagness} and his crew started the Underpinning portion of our sinkhole repair. They were here from Sept. 10, 2012 through Oct. 11, 2012.
We wanted to let you know that we were very satisfied with the work L.R.E. performed. The employees were all very courteous, conscientious, friendly and professional. We were very impressed with how hard they all worked together to get the job done.
We thank you for your dedicated commitment to customer satisfaction.